(10 FAQs)

If you’re like most people, you probably have a lot of questions about Xfinity. Here are 10 FAQs that will help you understand this popular TV and internet service.


What is the best way to contact Xfinity

There are a few ways to contact Xfinity, depending on what you need help with. You can call them, chat with them online, or even send them a letter.

If you need help with your Xfinity service, the best way to contact them is by phone. You can reach them 24/7, and they will be able to help you with anything you need.

If you just have a general question, or need to change something on your account, the best way to contact Xfinity is through their online chat. You can usually get a response within a few minutes, and they will be able to help you with whatever you need.

You can also contact Xfinity by mail, but this is usually only for billing issues. If you need help with something else, it’s best to call or chat with them online.


What are the hours of operation for Xfinity customer service

Xfinity customer service is available 24/7. You can contact us by phone, chat, or email. We’re here to help you with anything you need, whether it’s billing questions, technical support, or just general questions about your Xfinity service.


How do I change my Xfinity password

If you need to change your Xfinity password, there are a few ways you can do it. One way is to go to the Xfinity website and log in to your account. Once you’re logged in, click on the “My Account” tab and then select “Change User Names, Passwords, & Email Accounts.” From there, you will be able to change your password.

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Another way to change your Xfinity password is to call customer service at 1-800-XFINITY. When you call, they will ask for your account number and last four digits of your Social Security number. They will then verify your identity and allow you to change your password over the phone.

If you have forgotten your Xfinity password, you can reset it by going to the Xfinity website and clicking on the “Forgot Password?” link. Enter your username and they will send a password reset email to the email address associated with your account. Follow the instructions in the email to reset your password.


How do I pay my Xfinity bill online

If you’re a customer of Xfinity, you can pay your bill online through the Xfinity My Account app or website. To do so, you’ll need to create an account and then log in. Once you’re logged in, you’ll be able to view your bill and make a payment. You can also set up automatic payments so that your bill is paid automatically each month.


How do I troubleshoot my Xfinity equipment

If you’re having trouble with your Xfinity equipment, there are a few things you can try to troubleshoot the issue. First, check to make sure that all of your cables are properly connected and that your equipment is powered on. If everything looks good there, try resetting your equipment by unplugging it from the power outlet for 30 seconds and then plugging it back in. If the problem persists, you can try contacting Xfinity customer support for further assistance.

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What channels does Xfinity offer

Xfinity offers a wide variety of channels, ranging from your standard news and entertainment channels to more specialized ones like the Cooking Channel and the Golf Channel. You can find a full list of the channels offered by Xfinity here. There’s something for everyone on Xfinity, so you’re sure to find the perfect channel lineup for your household.


How do I order new Xfinity service

If you’re interested in signing up for Xfinity service, there are a few things you’ll need to do. First, you’ll need to choose the type of service you want – either TV, internet, or both. Once you’ve decided on the type of service you want, you’ll need to choose a package that fits your needs. There are a variety of Xfinity packages to choose from, so be sure to do your research before making a decision.

Once you’ve chosen your service and package, you can either order online or over the phone. To order online, simply go to the Xfinity website and follow the prompts. If you prefer to order over the phone, you can call 1-800-XFINITY and a customer service representative will be happy to assist you.

That’s all there is to it! Signing up for Xfinity service is quick and easy, so why not give it a try today?


What is the Xfinity TV app

The Xfinity TV app is an app that allows you to watch live TV and on demand shows on your mobile device. You can also use the app to record shows and movies to watch later. The app is available for both iOS and Android devices.

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Can I use my own modem with Xfinity service

Yes, you can use your own modem with Xfinity service. However, we recommend using a modem provided by Xfinity to ensure the best possible experience.


How do I cancel my Xfinity service

If you want to cancel your Xfinity service, you can do so by either calling customer service or visiting the Xfinity website. If you call customer service, they will walk you through the cancellation process. If you visit the Xfinity website, you will need to sign in to your account and then navigate to the account settings page. From there, you will be able to cancel your service.